The Term Used to Describe a Business That Focuses on Attracting,maintaining,and

question 53

Multiple Choice

The term used to describe a business that focuses on attracting,maintaining,and enhancing customer relationships in order to build brand loyalty is

• A)ease of doing business.
• B)marketing concept.
• C)customer segmentation analysis.
• D)relationship marketing.
• E)customer relationship management.

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Definitions:

Food

Any nutritious substance that people or animals eat or drink in order to maintain life and growth.

Secondary Reinforcer

A reinforcer that acquires its positive value through an organism’s experience; a secondary reinforcer is a learned or conditioned reinforcer.

Positive Value

Something that is considered beneficial, desirable, or of worth according to individual or societal standards.

Organism's Experience

The subjective events and phenomena that occur within the life of a living entity.