When a Salesperson Works with Sales Management and Experts Across

question 92

Multiple Choice

When a salesperson works with sales management and experts across the firm to support new-customer acquisition and ongoing customer relationship management,it is referred to as

• A)customer advocacy.
• B)Sales 2.0
• C)team selling.
• D)consultative selling.
• E)adaptive selling.

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Definitions:

Routine Activity

A concept from criminology that suggests violence and property crimes occur when there is a motivated offender, a suitable target, and a lack of capable guardianship.

Cost-effectiveness

A measure that compares the relative costs and outcomes of different courses of action or decisions.

Reliance on Technology

The dependence of individuals, organizations, or societies on technology for operations, communication, and efficiency.

Cost-benefit Analysis

Cost-benefit analysis is a process used to evaluate the total anticipated cost of a project compared to the benefits in order to determine the best course of action.