Tristan Has Been Calling on the Same Customer for Years

question 42

Multiple Choice

Tristan has been calling on the same customer for years.He handles all of the company's orders and quickly resolves any issues that may come up.On occasion,Tristan takes some of the company employees out to dinner and has even given them tickets to local sporting events.Tristan is involved in

• A)public relations.
• B)relationship selling.
• C)loyalty selling.
• D)multi-level marketing.
• E)publicity.

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Definitions:

Interlocking Directorates

Interlocking directorates occur when members of a company's board of directors also serve on the boards of other companies, which may lead to conflicts of interest or reduced competition.

Clayton Act

A U.S. law, enacted in 1914, aimed at increasing economic competition and preventing anticompetitive practices in their incipiency.

Federal Trade Commission Act

A landmark piece of legislation passed in 1914 aimed at promoting competition and protecting consumers from anticompetitive practices.

Celler-Kefauver Act

A United States antitrust law passed in 1950 aimed at preventing anti-competitive mergers and acquisitions by closing loopholes in the earlier Sherman Act.