Situation

question 56

Multiple Choice

Situation
Gayle is 42 years old,single,and does not plan to marry.She has taught school for 20 years and plans to retire in 12 more years.Last year,Gayle began to contribute to a teacher's retirement plan and to an individual retirement account (IRA) .She is in good health,and her hobbies include reading,embroidery,gardening,and bowling.She attends an aerobic dance class 3 times each week and has done so for years.Gayle has a family history of diabetes,so she takes her health seriously.Gayle is beginning to notice some age-related changes in her body,but she accepts them as normal.She has a good network of friends that she vacations with every year.She likes to travel and enjoys life.
-Which of the following activities will help Gayle lower her risk of developing dementia?

• A)doing puzzles
• B)learning a language
• C)reading
• D)studying music
• E)all of the above

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Definitions:

Positive Organizational Behavior

The strengths, virtues, vitality, and resilience of individuals and organizations.

Customer Service

The support offered by companies to their customers through various communication channels, before, during, and after purchasing a product or service.

High-involvement Management

A managerial approach that focuses on engaging employees in decision-making processes, thereby increasing their commitment and productivity.

Employee Performance

The assessment of the efficiency and effectiveness with which an employee carries out their job responsibilities.