Theta Cleaning Corp

question 35

Multiple Choice

Theta Cleaning Corp.wants to use the house of quality matrix in designing and developing a new vacuum cleaner.What is the first step that Theta Cleaning should take?

• A) Identification of customer requirements
• B) Determination of the relative value or weight of customer requirements
• C) Identification of the engineering attributes that determine the performance of the vacuum cleaner
• D) Evaluation of the competing products to determine how well they meet customer needs

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Definitions:

Net Realizable Value

Net realizable value is the estimated selling price of goods, minus the costs of their sale or disposal, used in inventory valuation and accounts receivable.

Split-Off Point

The stage in a production process where multiple products become individually identifiable and their costs can be separately assigned.

Additional Processing Costs

Costs incurred during the manufacturing process that are above the initial expected expenses, often due to added steps or materials required.

Support Departments

Units within an organization that provide essential services or support to the production or primary departments but do not directly engage in the main activity of the business.