When a Company Segments for CRM Purposes,the Segmentation Is Based

question 59

Multiple Choice

When a company segments for CRM purposes,the segmentation is based on:

• A) What needs the product should meet
• B) How the customer wants to interact
• C) Matching the product to the customer needs
• D) The product's stage of maturity
• E) Communication channels

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Definitions:

Latin America

A region in the Western Hemisphere, south of the United States, characterized by countries that primarily speak Spanish, Portuguese, and French, with rich diverse cultures and histories.

Reform

The action or process of making changes in something (typically a social, political, or economic institution or practice) in order to improve it.

National Organization for Women

A leading feminist organization in the United States, established in 1966 to advocate for women's rights and equality.

Equal Partnership

A relationship, whether in business or personal contexts, in which all parties involved have equal shares, rights, and say in decisions, promoting fairness and collaboration.