Spanning Processes Link External Processes with the Customer

question 59

True/False

Spanning processes link external processes with the customer.

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Definitions:

Utility Schedule

A table showing the relationship between quantities of goods consumed and the utility or satisfaction derived from those quantities.

Marginal Utility

The surplus satisfaction or advantage gained upon consuming an incremental unit of a good or service.

Total Utility

The total satisfaction or benefit that a consumer receives from consuming a certain quantity of a good or service.