The Explicit and Implicit Coercion Approach to Overcoming Resistance to Change

question 29

Multiple Choice

The explicit and implicit coercion approach to overcoming resistance to change should be used when:

• A) There is a lack of information
• B) The initiators do not have all the information they need to make the change
• C) People are resisting because of adjustment problems
• D) Someone will clearly lose out in the change, and that person has considerable power to resist
• E) Speed is essential and the initiators have considerable power

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Definitions:

Coaxial

Referring to a type of cable that consists of a central conductor surrounded by a shielded, insulating layer and used for transmitting electrical or signal frequencies.

Device Manager

A Windows utility that allows users to view and control the hardware attached to the computer, including troubleshooting hardware issues.

Network

A group of interconnected computers, devices, or systems that share resources and information.

Hardware

Any part of a computer or computer system you can physically touch.