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What Is Added-Value Negotiation (AVN)? Describe the Five Steps Involved

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What is added-value negotiation (AVN)? Describe the five steps involved in AVN.


Definitions:

Otoscope

A medical device used to look into the ears.

Ophthalmoscope

An instrument used by doctors to examine the interior of the eye, including the retina and optic nerve.

Stethoscope

A medical instrument used for listening to the sounds generated within the body, particularly the heart and lungs.

Hyperventilating

Breathing at an abnormally rapid rate, which can lead to decreased carbon dioxide levels in the blood, sometimes causing lightheadedness or fainting.

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