Harry Is Thinking About Meeting Connie

question 74

Multiple Choice

Harry is thinking about meeting Connie. He writes a text message to Connie, inviting her for a drink at the local bar. This is an example of __________.

• A) Decoding
• B) Feedback
• C) Noise
• D) Encoding
• E) Miscommunication

Identify the different closing techniques used in sales.

Understand the key elements and effectiveness of assumptive closes.

Differentiate between alternative-choice and minor-points closes.

Recognize appropriate situations for implementing the direct close method.

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Definitions:

Volume Based Cost Drivers

Factors that cause the costs of an activity to increase or decrease with changes in the volume of production or services provided.

Labour Intensive

A process or industry that requires a large amount of manual labor relative to capital or machine usage.

Cost Driver

A factor that causes a change in the cost of an activity, directly affecting the cost of production or operations.

Cost Pool

A grouping of individual costs typically by department or service, from which cost allocations are made to products or services.