Off-The-Job Training Programs Would Be Most Likely Used When

question 11

Multiple Choice

Off-the-job training programs would be most likely used when:

• A)teaching police recruits how to make an arrest
• B)training an employee to use a floor polisher
• C)teaching a new telemarketer how to close the sale
• D)training a newly hired Kmart stock clerk
• E)teaching an office manager how to enter data in a new computerized database management system

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Definitions:

Opportunity Cost

The loss of potential gain from other alternatives when one alternative is chosen.

Manufacturing Company

An enterprise engaged in the transformation of raw materials or parts into finished goods through the use of labor, machines, tools, and chemical or biological processing or formulation.

Gross Margin

The difference between revenue and cost of goods sold, divided by revenue, representing the percentage of each dollar of revenue that the company retains as gross profit.

Traditional Format

A conventional method of financial reporting where costs are classified by function (e.g., cost of goods sold, operating expenses) rather than by behavior.