When Marketers State That Services Are ________, They Are Referring

question 16

Multiple Choice

When marketers state that services are ________, they are referring to the fact that services cannot be stored for use in the future.

• A)intangible
• B)inseparable
• C)heterogeneous
• D)durable
• E)perishable

---

Definitions:

ADH

Antidiuretic hormone, a hormone that helps to control the balance of water in the body by affecting the amount of urine the kidneys produce.

Parathyroid Hormone

A hormone secreted by the parathyroid glands that regulates calcium levels in the blood, critical for maintaining bone health and function.

Kidney

An organ in vertebrates that filters waste products from the blood, regulates blood pressure, electrolyte balance, and red blood cell production.

Liver

Largest gland of the body, lying in the upper-right quadrant of the abdomen just inferior to the diaphragm; secretes bile and is of great importance in carbohydrate and protein metabolism and in detoxifying chemicals.