________ Means Allowing Employees to Make Decisions About How Service

question 57

Multiple Choice

________ means allowing employees to make decisions about how service is provided to customers.

• A)Endorsement
• B)Quality control
• C)Standardization
• D)Empowerment
• E)Authorization

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Definitions:

Complex Project

A project characterized by its multiple interrelated components, high levels of uncertainty, and significant risks, requiring sophisticated management and coordination.

Personal Perceptions

Individual interpretations or understandings of the world around them, influenced by personal experiences and biases.

Clear Writing

The practice of crafting written content that is easy to understand, straightforward, and unambiguous.

Supervisor

A person who oversees and directs the work of others, typically having managerial authority within an organization.