3M Involves Its Customers in the Process of Developing New

question 129

Multiple Choice

3M involves its customers in the process of developing new products.In this way,it can benefit from current customers' insights and develop new products that will meet these customers' needs.3M is pursuing a __________ growth strategy.

• A) diversification
• B) market development
• C) market penetration
• D) product development
• E) product penetration

Implement communication techniques specific to managing patients exhibiting potential violence.

Apply therapeutic communication techniques to engage with patients.

Explain medical procedures in simple terms understandable to patients with diverse backgrounds.

Prioritize nursing interventions in situations involving aggressive or angry patients.