Which of the Following Statements Regarding the Role of Salespeople

question 318

Multiple Choice

Which of the following statements regarding the role of salespeople is most accurate?

• A)Salespeople have little say in a company's account management policies.
• B)Salespeople truly know their customers and therefore are the best resource for segmenting and selecting target markets.
• C)Salespeople are the most highly trained of all a firm's employees and therefore have the greatest job security.
• D)Salespeople create customer value by providing follow-through after the sale.
• E)Salespeople are traditionally given greater authority than other company employees and therefore can offer customers the best financial terms for their purchases.

---

Definitions:

Vocational Training

Education or training that prepares individuals for specific trades, crafts, or careers at various levels from a trade, a craft, technician, or a professional position in engineering, accountancy, nursing, medicine, architecture, pharmacy, law etc.

College-Bound

A term describing students who intend to continue their education at a college or university after high school.

Workforce Preparation

The process of equipping individuals with the skills, knowledge, and competencies required to enter and succeed in the labor market.

Decent Wages

Compensation for work that is fair, sufficient for a decent living, and commensurate with the cost of living.