In the Personal Selling Process, the Stage That Includes Making

question 131

Multiple Choice

In the personal selling process, the stage that includes making certain the customer's purchase has been properly delivered and installed and difficulties experienced with the use of the item are addressed is referred to as the ________ stage.

• A) urgency close
• B) follow-up
• C) assumptive close
• D) presentation
• E) postpurchase evaluation

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Definitions:

Deferred

Postponed or delayed to a later time.

Profit-Sharing Plan

A company program that gives employees a share in the profits of the company, often based on the company's yearly earnings.

Long-Term Incentives

Compensation rewards designed to motivate and retain employees over a significant period, typically including stock options, bonuses, or profit-sharing plans.

Shareholder Equity

The owners' residual interest in the assets of a corporation after deducting liabilities, essentially representing the net value of a company to its shareholders.