The Practice of Using Team Selling to Focus on Important

question 9

Multiple Choice

The practice of using team selling to focus on important customers so as to build mutually beneficial, long-term, cooperative relationships is referred to as

• A) key account management.
• B) relationship marketing.
• C) relationship selling.
• D) customer account management.
• E) needs-satisfaction selling.

---

Definitions:

Workforce Ages

Refers to the range of ages within a group of employees or workers, which can affect the dynamics, capabilities, and perspectives within a workplace.

Incremental Change

A method of making changes gradually in small, manageable steps instead of through one large comprehensive shift.

Excise Tax

A tax imposed on specific goods, services, or activities, either as a fixed amount per unit (quantity tax) or as a percentage of the price (ad valorem tax).

Strategic Change

The process of implementing new strategies in an organization to address significant shifts in its internal or external environment.