Behavioral Measures Used to Evaluate Salespeople Include Assessments of a Salesperson's

question 40

Multiple Choice

Behavioral measures used to evaluate salespeople include assessments of a salesperson's ________, attention to customers, product knowledge, selling and communication skills, appearance, and professional demeanor.

• A) attitude
• B) sales level
• C) intelligence
• D) personal values
• E) personal ethics

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Definitions:

Flow Time

The total time a product takes to go through a production process, from start to finish, including both processing and waiting times.

Work Centre

A specific location in a manufacturing facility where a set of production tasks or operations are carried out.

Processing

The series of actions or steps taken in order to achieve a particular end, especially in the context of data or material transformation.

Johnson's Rule

A scheduling rule that minimizes idle time and enhances job sequencing efficiency in a manufacturing process.