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Marketers have observed that our marketplace is shifting to an "age of engagement." All of the following are forms of consumer engagement except which?
Index
A list of names, subjects, or other items, usually arranged alphabetically or systematically, often found at the end of a book.
Scope
Refers to the extent or range of view, reach, application, effectiveness, or action.
Informal Elements
Components in communication or processes that lack formal structure or official sanction.
Factors Beyond Control
Circumstances or influences that cannot be managed or influenced by an individual or organization.
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