There Are Four Unique Elements to Services-Intangibility,inconsistency,inseparability,and Inventory-Which Are Referred

question 251

Multiple Choice

There are four unique elements to services-intangibility,inconsistency,inseparability,and inventory-which are referred to as the

• A) service mix.
• B) four I's of services.
• C) service matrix.
• D) service program.
• E) service continuum.

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Definitions:

Enumeration

The process of listing or detailing items in a systematic and orderly manner.

Business Presentation

A formal display of business-related information, often using visual aids, to communicate ideas, plans, or reports to an audience.

Attire

Clothing worn for specific occasions, often referring to clothes that are appropriate for work or formal events.

Special Effects

Techniques or technologies used in movies, videos, and other visual media to create realistic illusions or fantastical imagery.