The Idea That an Organization Should (1) Strive to Satisfy

question 170

Multiple Choice

The idea that an organization should (1) strive to satisfy the needs of consumers (2) while also trying to achieve the organization's goals reflects the

• A)concept of synergy.
• B)marketing concept.
• C)principle of customer relationship management.
• D)societal marketing concept.
• E)consumerism concept.

Acknowledge the role of research and data collection methods such as surveys and observations in developing comprehensive business reports.

Realize the efficacy of using visuals, such as infographics, in enhancing report presentation and reader comprehension.

Recognize the importance of headings, including functional and talking headings, in organizing report content for clarity and impact.

Appreciate the value of executive summaries in providing concise, management-focused insights from detailed reports or plans.

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Definitions:

Outcome Fairness

The perception among employees that the outcomes they receive from the workplace are fair, equitable, and just, relating to decisions about rewards, promotions, or layoffs.

Involuntary Turnover

Occurs when an employer initiates the termination of an employee's contract for various reasons, such as underperformance or restructuring.

Early Retirement

The act of exiting the workforce before the traditional retirement age, often due to personal choice or incentivized plans offered by employers.

Open-Door Policy

A management approach that encourages employees to communicate openly with superiors, feedback, and discuss any matter without fear of retribution.