The Negotiation and Communication Approach to Overcoming Resistance to Change

question 39

Multiple Choice

The negotiation and communication approach to overcoming resistance to change should be used when

• A) there is a lack of information.
• B) the initiators do not have all the information they need to make the change.
• C) people are resisting because of adjustment problems.
• D) someone will clearly lose out in the change, and that person has considerable power to resist.
• E) speed is essential and the initiators have considerable power.

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Definitions:

Unique Risks

Specific threats or vulnerabilities that are distinct to an individual, organization, project, or activity.

Competition Among Firms

The rivalry between businesses in the same industry for customers, market share, or resources, driving innovation and efficiency.

Global Business

Involves engaging in commerce at an international level, dealing with various strategies, operations, and transactions across countries beyond domestic boundaries.

Ethical Behavior

Conduct that is morally upright, honest, and accountable, typically guided by a set of professional or societal standards.