_______ Is an Alternative Dispute Resolution Technique in Which a Neutral

question 48

Multiple Choice

_______ is an alternative dispute resolution technique in which a neutral third party informally acts as a communication conduit between the disputing parties.

• A) Ombudsmanship
• B) Facilitation
• C) Conciliation
• D) Mediation
• E) Arbitration

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Definitions:

Division of Labour

The division of labour refers to the allocation of different parts of a manufacturing process or task to different individuals in order to improve efficiency.

Deskilling

Refers to the process by which work tasks are broken into simple routines requiring little training to perform. Deskilling is usually accompanied by the use of machinery to replace labour wherever possible and increased management control over workers.

Scientific Management

Developed in the 1910s by Frederick W. Taylor, is a system for improving productivity. After analyzing the movements of workers as they did their jobs, Taylor trained them to eliminate unnecessary actions. This technique is also known as Taylorism.

Productivity

A measure of the efficiency of production, often quantified as the ratio of inputs to outputs in economic terms.