A Neutral and Trained Third Party Can Guide Others to Find

question 67

Multiple Choice

A neutral and trained third party can guide others to find innovative solutions to conflict.To ensure neutrality,most organizations hired ADR qualified outsiders.In this case,a(n) _________ is one who does not render a decision.Rather,it is up to the parties to the conflict to reach a mutually acceptable decision.

• A) ombudsman
• B) facilitator
• C) peer reviewer
• D) mediator
• E) arbitrator

---

Definitions:

Sleep Terror Disorder

Disorder of arousal in which the individual screams, sweats, and has a racing heart during NREM sleep; the person cannot be easily wakened and usually does not remember the episode on awakening.

Nightmare Disorders

A sleep disorder characterized by frequent and vivid nightmares, often resulting in distress or impairment in social or occupational functioning.

REM Sleep

Rapid Eye Movement sleep; a unique phase of sleep characterized by rapid movement of the eyes, dreaming, and increased brain activity.

Shift Work Type

A work schedule that consists of hours different from the traditional 9 am to 5 pm, often involving evening or night shifts, early morning shifts, and rotating shifts.