The Two Important Differences Between the Service Aspect and the Merchandise

question 133

Multiple Choice

The two important differences between the service aspect and the merchandise aspect of the retail offering are:

• A) intangibility and inconsistency
• B) flexibility and quality variability
• C) inconsistency and affordability
• D) planning and control
• E) perishability and flexibility

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Definitions:

Leisure Activities

Various forms of recreational activities or hobbies that individuals engage in during their free time for enjoyment and relaxation.

Cohabitation

The act of living together and having a sexual relationship without being married.

Marital Satisfaction

The state of contentment and fulfillment experienced within a marital relationship, often measured through aspects such as emotional intimacy, communication, and mutual respect.

Trial Marriage

An arrangement in which a couple lives together for a period of time to decide if they want to marry, serving as a test of their compatibility.