When Zeke Purchased His New Computer Through an Internet Retailer,he

question 11

Multiple Choice

When Zeke purchased his new computer through an Internet retailer,he was promised 24 hours,7 days a week access to a toll-free number where he could talk to a real-life computer technician.When he had trouble with his computer and needed help,he called the number provided and was put on hold for 45 minutes.When the technician got on the phone,Zeke was told that there were only two technicians on staff who were dealing with about 150 calls daily.The electronic retailer did not provide _____ for its employees.

• A) information and training
• B) employee empowerment
• C) instrumental support
• D) internal communications
• E) employee incentives

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Definitions:

Output

The overall production of merchandise or services by a corporation, field, or the economic environment.

Quantity

The amount or number of a material or immaterial entity that is considered separately.

Subsidy

A financial contribution granted by a government or organization to support a business, industry, or activity, making it more affordable or viable.

Market Equilibrium

A state in the market where the quantity demanded by consumers equals the quantity supplied by producers, leading to a stable price for a good or service.