___________________ Means Allowing Employees at the Lowest Level of the Firm

question 106

Short Answer

___________________ means allowing employees at the lowest level of the firm to make important decisions on how service is provided to customers.

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Definitions:

Easy To Imagine

A concept referring to how readily something can be visualized or thought of, which can influence people's judgments and decisions.

Key Details

Important facts or pieces of information that are crucial to understanding a topic or situation.

Procedural Memory

A type of long-term memory that involves the unconscious memory of how to perform tasks, skills, or actions.

Implicit Memory

Unconscious retention in memory, as evidenced by the effect of a previous experience or previously encountered information on current thoughts or actions.