Examlex
One of the biggest mistakes any service provider can make is to deny accountability in dealing with the customer.
Organizational Goals
The objectives or targets that an organization aims to achieve, which guide its operations and strategic direction.
Office Politics
Social and power dynamics within a workplace, where individuals or groups use influence and relationships to achieve personal or organizational objectives.
Leader-Follower Congruence
The degree to which leaders and their followers share common goals, values, and attitudes, leading to a harmonious and productive relationship.
Ethical Expectations
The norms and standards for ethical behavior that are anticipated in a specific context or organization.
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