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Zora works in an organization in which a fair number of employees are older adults who have limited experience with new technology. As she needs to understand how and in what areas this group might need training, she should conduct a(n) _____ analysis.
Sales Volume
The total quantity of goods or services sold by a company during a specific period.
Operating Leverage
A measure of how revenue growth translates into growth in operating income, indicating the level of fixed versus variable costs in a company's operating structure.
Cost Structure
The composition of a company's costs, including fixed and variable costs, that influence its pricing and profitability.
Fixed Costs
Expenses that remain constant regardless of the level of production or business activity.
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