A Major Criticism of Total Quality Management (TQM) Is That

question 14

Multiple Choice

A major criticism of total quality management (TQM) is that it:

• A)overlooks the social and political conditions in the organization.
• B)fails to properly operationalize success.
• C)is too complex to implement in most organizations.
• D)fails to determine whether it is effective in comparison to competitors.

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Definitions:

Obsessive-compulsive Personality

A personality disorder characterized by a preoccupation with orderliness, perfectionism, and control.

Workaholic

A workaholic is an individual who compulsively works excessive hours, often to the detriment of personal relationships and health, driven by an internal need rather than external demands.

DSM-IV-TR

The Diagnostic and Statistical Manual of Mental Disorders, Fourth Edition, Text Revision; a manual published by the American Psychiatric Association that categorizes and describes all recognized mental health disorders.

DSM-5

The Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition, a classification and diagnostic tool used by mental health professionals to assess and diagnose mental disorders.