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Kepler Modified

question 27

Multiple Choice

Kepler modified

Grasp the significance of experiential and structured learning in developing essential organizational skills.
Understand interdisciplinary influences on the study of organizational behavior.
Comprehend basic guidelines for skill development and self-correcting learning processes.
Describe the organization system in terms of inputs, throughputs, and outputs.

Definitions:

Personal-Selling Process

a direct marketing approach where salespersons use personal contact with potential buyers to understand their needs and offer solutions in the form of products or services.

Customer Satisfaction

A state that is achieved when companies meet the needs and expectations customers have for their goods or services.

Long-Term Sales

Sales strategies focused on achieving sustained revenue growth over an extended period rather than immediate gains.

Needs

States of felt deprivation. Consumers feel that deprivation when they lack something useful or desirable like food, clothing, shelter, transportation, or safety.

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