According to Tony Hsieh, CEO of Zappos, the Greatest Amount

question 180

Multiple Choice

According to Tony Hsieh, CEO of Zappos, the greatest amount of time is spent

• A)seeking out new and unusual styles of shoes from all over the world.
• B)improving the Web site to make it faster, more interesting, and fun.
• C)seeking out new markets that will go beyond the Internet.
• D)finding the fastest and least expensive modes of delivery for their product.
• E)finding new and improved ways to improve customer-service levels.

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Definitions:

Capital Gain Distributions

Payments to shareholders or fund investors from the sale of securities within the portfolio that have appreciated in value.

Income Distributions

Payments made from a fund or an entity to its shareholders, often derived from interest or dividend income.

NAV

Net Asset Value, the total value of a fund's assets minus its liabilities, often used to price each share of a mutual fund or ETF.

Capital Gain Distributions

Payments made to mutual fund shareholders from the fund's sale of securities that result in a capital gain.