Sales Managers Can Reduce the Amount of Role Ambiguity and Conflict

question 9

Multiple Choice

Sales managers can reduce the amount of role ambiguity and conflict the sales force experiences by:

• A)Giving them an input in determining the standards by which they are evaluated
• B)Providing them with sales training opportunities
• C)Giving salespeople a greater voice in what they do and how they do it
• D)Altering the organization's span of control
• E)Doing any or all of the above

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Definitions:

Replacement Cost

The current cost of replacing an asset with a new one of similar kind and quality, used in accounting to value assets.

Settlement Amount

A financial sum agreed upon by parties in a contract, often referring to the resolution amount in disputes or the completion payment in transactions.

Retained Earnings

The portion of net earnings not paid out as dividends but retained by the company to be reinvested in its core business or to pay debt.

Income Statement

A financial statement that shows a company’s revenues, expenses, and profits or losses over a specific period of time.