Which of the Following Statements About the Salesperson's Role in the Organization

question 76

Multiple Choice

Which of the following statements about the salesperson's role in the organization is true?

• A)The model of sales performance suggests that a worker's job performance is a function of five basic factors: (1)motivation,(2)aptitude,(3)role perception,(4)personal satisfaction and (5)skill level
• B)Role inaccuracy differs from role conflict and ambiguity because the salesperson does not know he is suffering from role inaccuracy
• C)If a salesperson has high motivation and aptitude,but low skill,the model of salesperson performance suggests that this salesperson will still exhibit a high level of performance
• D)A salesperson's role is the appropriate set of activities or behaviors he or she will perform as defined by the company's policies and procedures and its organizational culture
• E)Role ambiguity occurs when a salesperson believes the role demands of two or more of her role partners are incompatible

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Definitions:

Top Management

The highest level of administration and decision-making authority in an organization.

Shareholders

People or organizations that hold stock in a corporation, thereby making them co-owners of the business.

Corporate Social Responsibility

Corporate Social Responsibility (CSR) is a business model where companies integrate social and environmental concerns in their operations and interactions with stakeholders.

Charitable Donations

Financial or material contributions given to support organizations or individuals for philanthropic purposes without expecting return.