Apex Construction Has Teams of Expert Change Agents Known as Green

question 13

Multiple Choice

Apex Construction has teams of expert change agents known as green belts and black belts,to control problem-solving and train other employees.They are engaged in:

• A)TQM
• B)CRM
• C)Six Sigma
• D)JIT
• E)Flexible manufacturing

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Definitions:

Self-Image

An individual's conception of themselves, including perceptions of attributes and evaluation of self-worth.

Stereotype

A fixed and oversimplified image or idea of a particular type of person or thing.

Socially Defined Category

A classification of people based on socially agreed upon characteristics like race, gender, or occupation.

Stereotypes

Overgeneralized beliefs about a particular category of people, which can lead to prejudiced attitudes and discriminating behaviors.