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Although Recreational Equipment, Inc. (www.rei.com) has typical retail store hours, 35 percent of its orders are placed between the hours of 10:00 p.m. and 7:00 a.m. This shows how electronic commerce contributes to customer value through the creation of __________.
Inventory Turnover
A proportion that demonstrates the frequency with which a company's stock is bought and replenished within a given timeframe.
Gross Margin Ratio
A financial metric that measures a company's operational efficiency by comparing its gross profit to its net sales.
Return on Common Stockholders' Equity
A financial ratio that measures the amount of net income returned as a percentage of shareholders' equity, indicating profitability.
Total Asset Turnover
A financial ratio that measures a company's ability to generate sales from its assets by comparing net sales with average total assets.
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