Some Websites Enable a User to Talk Directly with a Customer

question 108

Multiple Choice

Some websites enable a user to talk directly with a customer representative using an online chat feature while shopping on the site. This is an example of the ________ website design element.

• A) convenience
• B) connection
• C) control
• D) community
• E) communication

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Definitions:

Complementary Therapies

A range of medical practices and products used alongside conventional medicine, aiming to improve health and wellbeing.

Nondirective Interviewing

An interviewing technique in which the interviewer allows the interviewee to guide the conversation, providing minimal guidance and using open-ended questions to encourage detailed responses.

Open Communication

The practice of exchanging information freely in an accessible and straightforward manner, vital for effective teamwork and patient care in healthcare settings.

Joint Commission

An independent, non-profit organization that accredits and certifies healthcare organizations in the United States.