A Representative from AT&T Called Dr

question 26

Multiple Choice

A representative from AT&T called Dr. Michaels after he switched to its new U-verse telephone system. The firm wanted to make certain he was satisfied and asked if he had any questions concerning his new service. This is an example of a(n) __________ call.

• A)assumptive
• B)preemptive
• C)follow-up
• D)prospecting
• E)courtesy

---

Definitions:

Edge Started

Indicates the initiation or launch of the Edge web browser.

Bing

A web search engine owned and operated by Microsoft, offering a variety of search services including web, video, image, and map search.

Start Webpage

Typically refers to the initial page that loads when a browser is opened or when a website’s URL is visited, often serving as the homepage or welcome page.

New Tab

An action or feature in web browsers and applications that opens a new section or page in a separate tab, allowing for multitasking.