All of the Following Are Behavioral Measures That Are Used

question 282

Multiple Choice

All of the following are behavioral measures that are used to evaluate salespeople EXCEPT:

• A)attitude
• B)product knowledge
• C)sales
• D)communication skills
• E)appearance

---

Definitions:

Finished Goods

Products that have completed the manufacturing process and are ready to be sold to customers.

Raw Materials

The basic substances or components that are processed or combined to manufacture finished goods.

Work in Process

Inventory that includes all items that are currently being manufactured but are not yet completed products.

Inventory Transportation

The process and cost involved in moving inventory from one location to another, usually from warehouses to retailers or customers.