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-Figure 10-5 above shows the sequential process of building brand equity. The third step is to elicit the proper consumer responses to a brand's identity and meaning. This step consists of two dimensions, D and E, which stand for __________ and __________.
Shiver
An involuntary body response involving rapid, rhythmic muscle contractions to generate heat when feeling cold.
Dry Heat
A method of sterilization or therapy that uses hot air or an open flame, without the presence of moisture.
Penetrates Tissue
Refers to a substance or device that enters or passes through bodily tissue.
Aquathermia Pad
A therapeutic device that uses water and temperature regulation to provide heat or cold therapy to specific parts of the body.
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