To Help Consumers Assess and Compare Services, Marketers Try to Make

question 111

Multiple Choice

To help consumers assess and compare services, marketers try to make them __________ or show the benefits of using the service.

• A)intangible
• B)consistent
• C)tangible
• D)timely
• E)measurable

Understand the significance and mechanisms of job characteristics and how they influence motivation.

Recognize the changing trends in work arrangements, such as telecommuting, job sharing, and flexible working hours.

Appreciate the importance of constructive feedback and development-oriented performance assessment methods.

Grasp the core concepts of the job characteristics model, including critical psychological states and personal and work outcomes.

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Definitions:

Bathroom Scale

A device used for measuring the weight of a person.

Reliability

The degree to which a test or measurement method produces stable, consistent, and repeatable results over time.

Validity

The extent to which a test, tool, or study accurately measures what it intends to measure.

WAIS

Stands for Wechsler Adult Intelligence Scale, which is a test designed to measure cognitive ability in adults and older adolescents.