Services Depend on the People Who Provide Them

question 63

Multiple Choice

Services depend on the people who provide them.As a result,their quality varies with each person's capabilities and day-to-day job performance.This element of services is referred to as

• A)incongruity.
• B)differentiation.
• C)variation.
• D)inconsistency.
• E)intangibility.

Understand the implications of workforce demographic changes on labor market dynamics.

Understand the concept and types of extrasensory perception (ESP).

Grasp the basic principles of light and color vision including theories and biological mechanisms.

Know the structures and functions involved in the visual system.

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Definitions:

Aesthetic Totality

The concept in art and aesthetics that a work of art is a complete and unified whole that evokes a harmonious and comprehensive experience.

Nonmoral Evil

Harm, suffering, or misfortune that is not the result of human actions and lacks moral dimension, such as natural disasters.

Deserves to Suffer

The notion that an individual's actions can warrant suffering as a just or appropriate consequence.

Religious Tolerance

The acceptance and allowance of different religious beliefs and practices without persecution or discrimination.