Explain Why Measuring Customer Loyalty Is Important and the Arguments

question 72

Essay

Explain why measuring customer loyalty is important and the arguments for and against a single question measure of it.

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Definitions:

Parapsychology

The study of paranormal phenomena, including ESP and psychokinesis (also called telekinesis).

Precognition

The alleged psychic ability to see or know about events before they happen.

Kinesthesia

The sense of movement and body position, often referred to as muscle memory or the ability to feel movements of the limbs and body.

Precognition

The purported psychic ability to see or know about events before they happen, which remains a controversial and largely scientifically unproven concept.