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Q11: The most significant difference between international and
Q22: CRM essentially is computer software.
Q29: A window manufacturer has trouble getting raw
Q31: Fred Reichheld, a customer loyalty expert, has
Q53: _ is not an example of negative
Q55: Of all the business fields, marketing is
Q79: Define demographics and explain why they are
Q87: Conventional supermarkets are responding to new competitors
Q87: Monopolies differ from other market environments in
Q104: The process of business purchasing on-line is