Describe the Customer Interaction Phase of the CRM Process Cycle

question 13

Essay

Describe the customer interaction phase of the CRM process cycle.

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Definitions:

Standard Deviation

A parameter that indicates the level of dispersion or variability within a collection of data points.

Data

Factual information, especially measurements or research results, used as a basis for reasoning, discussion, or calculation.

Standard Deviation

An indicator that quantifies the extent of spread or deviation of a collection of values from their average.

Data

Information collected for reference or analysis, which can be qualitative or quantitative in nature.