Playing the "Face Game" Potentially Increases a Lower-Level Employee's Power

question 162

Multiple Choice

Playing the "face game" potentially increases a lower-level employee's power by increasing:

• A) the employee's coercive power.
• B) the employee's visibility.
• C) how quickly other people are affected by the employee's actions.
• D) the employee's ability to cope with organizational uncertainties.
• E) the employee's substitutability.

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Definitions:

Consumer Surplus

The difference between what consumers are willing to pay for a good or service and what they actually pay.

Marginal Utility

The extra pleasure or benefit a customer receives from purchasing an additional unit of a product or service.

Total Utility

The total satisfaction or benefit obtained from consuming a particular quantity of goods or services.

Marginal Utility

Describes the additional satisfaction or usefulness obtained from consuming one more unit of a product or service.