You Are Sitting Next to a Person in Business Class

question 38

Multiple Choice

You are sitting next to a person in business class on a flight from Los Angeles to Sydney,Australia.You mention to that person that you got your ticket two months ago for only $12,500.The person responds that she bought her ticket two days ago for $7,800.This sometimes happens because airlines often use an approach called:

• A)Capacity management.
• B)Yield management.
• C)Load management.
• D)Workforce leveling.

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Definitions:

Human Cooperation

The process by which individuals work collectively towards a common goal, often involving complex interactions and social norms.

Positive Organizational Scholarship

Focuses on the study of positive outcomes, processes, and attributes of organizations and their members, emphasizing strengths, resilience, and the capacity for improvement.

Management Function

The organizational task of planning, organizing, leading, and controlling resources to achieve specific goals efficiently and effectively.

Managerial Success

The degree to which a manager achieves desired outcomes and objectives through effective leadership and resource management.