Customer Satisfaction Is Defined as ________________

question 57

Multiple Choice

Customer satisfaction is defined as ________________.

• A) The degree to which an individual will resist switching from one offering to another
• B) The level of liking an individual harbors for an offering
• C) Customer laziness in trying new products
• D) The likelihood that a customer becomes a buzz marketer
• E) The number of purchases in a defined period of time

---

Definitions:

Subject

The part of a sentence or clause referring to the person or thing that is doing or being something; in logic, it can refer to the entity being discussed or described.

Predicate

The part of a sentence or clause containing a verb and stating something about the subject (e.g., went home in "John went home").

Standard Form

A way of presenting logical arguments with all premises listed first, followed by the conclusion, often used to clarify logical structure.

Categorical Propositions

Statements that assert or deny that all or some of the members of one category are included in another.