Scott Thinks About the Challenges and Opportunities That His Customers

question 19

Multiple Choice

Scott thinks about the challenges and opportunities that his customers face from their point of view.In fact, he reinforces to all members of his team that their jobs revolve around satisfying customers.Scott ______________.

• A) Has a customer mindset
• B) Is trying to maximize profits, no matter what
• C) Is focusing his team on the bottom line
• D) Has a short term orientation
• E) Needs to expand his managerial horizons

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Definitions:

Payable on Demand

A term indicating that a payment must be made by the debtor immediately upon the creditor's request.

Definite Time

Pertains to a specific, clearly defined period or moment at which something is scheduled to occur or be completed.

Revised Article 3

An updated part of the Uniform Commercial Code dealing with negotiable instruments, such as checks.

Payable to Order

Refers to a financial instrument that is made payable to the specific order of a person or an entity.