Of the Three Types of Attributes Customers Use to Evaluate

question 31

True/False

Of the three types of attributes customers use to evaluate goods and services, goods are high in search attributes, while services are high in experience and credence attributes.

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Definitions:

Positively Skewed

Describes a distribution of values where the longer tail is on the right side, often with a concentration of data towards the lower end.

Distribution

Refers to the way in which something is shared or spread out across a range or area, especially the arrangement of a statistical data set.

Negatively Skewed

A distribution of data where the tail on the left side of the distribution is longer or fatter than the right side, indicating that the bulk of the values lie to the right of the mean.

Distribution

The way in which something is shared out among a group or spread over an area, also used in statistics to describe the spread of values in a dataset.